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Taking the first step if you need financial support
If you need financial support, start by checking if you can get any benefits. You could get this financial help, even if you’re working or have savings
Cancelling a gym membership
When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding
Writing a complaint letter about bailiffs
Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint
If you need a guarantor to start renting
Check what it means to have a guarantor for your rent. Check what their responsibilities are and when the guarantee agreement ends
Get help paying for energy efficiency home improvements
Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating
Support for mortgage interest (SMI)
Find out if you can get SMI, how to apply and how other changes in your life will affect your SMI payments
If you need to find somewhere to live
Help with finding accommodation including local authority services for homeless people, accommodation agencies and deposits and premiums
Updating and proving your pre-settled or settled status
Find out how to view your status, keep it up to date and use it to prove your right to get benefits
If you think you’ve been charged too much for your energy
Do you think you've been overcharged for gas or electricity? Reasons why your energy bill amount might be higher than normal and what you can do about
If you want your lodger to move out
Landlords of lodgers have responsibilities. Check what you should be doing when you have a problem or are looking to end your agreement