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• Starting a homeless application

  Find how to apply to the council for help if you’re homeless

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

• Who can inherit if there's no will

  Information on who can and cannot inherit if someone dies without making a will. Covers married couples, civil partners, children and other relatives

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next