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• Home credit (Doorstep loans)

  Information about what home credit is, checking whether a home credit lender is licensed and how to compare home credit loans products

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• If your employer says you've resigned

  Find out what you can do if your employer says you've resigned but you want to keep your job. You can also check your options if your employer won't give you your job back

• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• Deciding whether to make a small claim

  Find out what you should consider before starting a small claim and when you can make one

• If you haven’t received an accurate energy bill in a while

  What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill

• If you're not offered housing after a homeless application

  Check how you can find somewhere to live and stay tonight, for example a night shelter or hostel. Check your options for finding long-term accommodation

• If you've been refused a Blue Badge

  If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application