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If you're struggling with your IVA payments
Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments
How to start a Universal Credit claim
Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit
Getting a smart meter installed
What smart meters are, when you can get one installed, whether you can refuse a smart meter, smart meter specifications and how to save money with a smart meter
Check if a change affects your SMI
Find out if a change you report about your benefits also affects your support for mortgage interest (SMI
Asking for adjustments to help with your disability
Find out what disability changes your landlord has to make and how to ask for them
If your Universal Credit is reduced or stopped
Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes
If you’re having problems with your smart meter
Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings
Benefits
Get advice on benefits, including what you're entitled to and how to claim