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• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• Challenging benefit decisions

  Overview and content list for challenging benefit decisions. Get help challenging decisions by the DWP or HMRC and complaining about benefits services

• EDF Energy customer service

  Customer service contact details and scores for EDF Energy. Find out how well EDF Energy customer service performs and how to contact them

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• 100Green customer service

  Customer service contact details and scores for 100Green. Find out how well 100Green customer service performs and how to contact them

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission