Search

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• Top tips for borrowing

  Top tips for borrowing money, taking out a loan or using a credit card

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Your energy supply

  Get advice if you're having problems with your gas or electricity supply

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• What you can do with your pension pot

  What options you have for accessing the money in you personal or workplace pension pot

• Getting paid if your employer goes out of business or disappears

  Check if your employer has officially shut down. Find out how to apply for money you’re owed

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help