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• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• Talking to your employer about a problem

  Get help and advice on how you can deal with a problem at work informally. You might be able to sort out the problem informally by talking to your employer.

• Debt has increased since debt management plan

  Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• Getting evidence to support your PIP claim

  How to keep a diary and get supporting evidence from health professionals to help your Personal Independence Payment (PIP) claim

• Compare energy suppliers' customer service

  Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier

• If you've overstayed your visa or leave

  If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed