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• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• How an administration order is managed over time

  Explains how an administration order is managed, including how payments work, reviews and what happens when the order ends

• How an administration order is set up

  Sets out the steps a court goes through in setting up an administration order

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support.