Search

• How to appeal against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• Preparing for your employment tribunal hearing

  Find out what you can do to prepare for the hearing, what to do if you need to delay it, who can go with you, what you should have with you

• Problems with your business energy supplier or broker

  Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman.

• Get ready for your Pension Wise appointment

  What you need to do to make the most of your Pension Wise guidance appointment at Citizens Advice.

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed.

• If you have nowhere to stay tonight

  Check how to get somewhere to stay if you have nowhere to stay tonight. Check how to get into a night shelter, hostel or refuge

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much

• Discrimination because of sex

  Updated 'see Sexual orientation discrimination' link from 'Check if you've experienced discrimination' to 'Discrimination because of sexual orientation'. Discrimination advice project: https://citizensadvice.atlassian.net/browse/CEA-5381

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you.