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• If you think you've bought stolen goods

  If you've bought stolen goods you need to hand them in to the police. You should then be able to get a full refund. Don't return the item to the seller yourself

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Claiming compensation for a personal injury

  How you can take legal action if you want to claim compensation for a personal injury

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• Working and child tax credits

  Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision.

• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• Check if you can challenge a new style JSA sanction

  Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide.

• If you’ve been invited to an interview under caution for benefit fraud

  What to do if you’re asked to an interview under caution because you’re being investigated for benefit fraud