Search

• Changing your mind about something you've bought

  What you can do if you’ve changed your mind about something you’ve bought - your rights, whether you can take it back and get a refund or an exchange

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Start the work capability form for Universal Credit

  To apply for Universal Credit if you can't work because you're sick or disabled, you'll need to complete the work capability (WCA50) form

• Moving to Universal Credit if you've got a migration notice

  You’ll have to move to Universal Credit when you get a letter from the DWP - this is a 'migration notice'. Your existing benefit will stop. Claim Universal Credit to keep getting financial support

• What counts as disability discrimination

  Find out more about disability discrimination in employment, access to goods and services, education, public transport

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• Challenging what the CMS says you should pay

  Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed or you have special expenses

• Check if your family members can get pre-settled status or settled status

  Find out if your family can come and live in the UK. Check if they need to get a family permit or pre-settled or settled status first