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• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• Getting your tenancy deposit back if you rent privately

  Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract

• Extending your family visa

  You can usually apply to extend a family visa before it ends. Check if you can extend your family visa when it comes to an end

• Check if you're disabled under the Equality Act

  Check the definition of disability for discrimination at work under the Equality Act 2010.

• Asking for adjustments to help with your disability

  Find out what disability changes your landlord has to make and how to ask for them

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint