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Check if your energy meter isn't working properly
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty
Changing your claimant commitment
Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim
Moving home – dealing with your energy supply
What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help
Complaining about the Child Maintenance Service
Find out what you can do if you want to make a complaint about the way the CMS has dealt with you
Appealing a Housing Benefit decision at a tribunal
How to appeal if your local council won’t change a decision about your Housing Benefit
Disability discrimination and benefits
What counts as disability discrimination by benefit providers. Benefit providers must not discriminate against you when making decisions about your benefits
Registering a civil partnership
Information on how to register a civil partnership covering who can register, the cost of registering and special rules for sick and disabled people and people from abroad
Understanding your tenancy agreement
Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement