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• If the car you bought is still on hire purchase

  Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement

• Use our British Sign Language service to help you apply for Universal Credit

  You can use our British Sign Language (BSL) video service if you need help or advice with applying for Universal Credit and the early stages of your claim

• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

• If the DWP says you had an Income Support overpayment

  How to check if you were overpaid by the DWP and how to challenge an Income Support overpayment

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• If your debt is statute barred

  Steps you might be able to take if you’ve been contacted about a statute barred debt or action has been taken against you

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have