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• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy

• Travel insurance

  Overview and content list for travel insurance. Get help on getting travel insurance, making a claim, accidents when travelling and problems with your claim

• Vehicle insurance

  Overview and content list for car insurance. Get help and advice about vehicle insurance, including getting the insurance and help when claiming

• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Paying your water bill

  Overview and content list for paying your water bill. Read our advice about paying for water without a meter, changing to a water meter and moving home

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done