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• If your landlord didn’t follow deposit rules

  Check what you can do if your landlord didn't protect your deposit or give you the right information. Check if you can get compensation

• Challenging a Pension Credit decision - mandatory reconsideration

  How to challenge a Pension Credit decision and apply for mandatory reconsideration

• Complaining to an ombudsman

  How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

• Dispute a mobile, phone, internet or TV bill

  Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud

• Complaining about your neighbour

  Check how to deal with neighbours who make you feel uncomfortable - for example if they’re noisy or have a dog that barks a lot

• Check if you can add income-based JSA to your claim

  If you're already getting contribution-based JSA, find out if you can get income-based JSA too

• Problem with building work, decorating or home improvements

  What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help

• Q12 - awareness of hazards or danger

  Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question

• Talking to your employer about a problem

  Get help and advice on how you can deal with a problem at work informally. You might be able to sort out the problem informally by talking to your employer.

• Q7 - communicating (hearing and reading)

  Help to fill in Q7: communicating (hearing and reading) for your ESA application. Find out what this means and how to correctly complete the question