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• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you.

• If your local council discriminates against you

  Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court.

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback'.

• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings.

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems

• Appealing a parking ticket if you have a Blue Badge

  When it's worth appealing a parking ticket if you're a blue badge holder

• If you're an adult on Disability Living Allowance

  You can’t make a new claim for DLA if you’re 16 or over. Check what to do if you have a problem with your DLA.

• Repairs and housing conditions if you're renting

  Repairs and housing conditions if you're renting Repairs and housing conditions if you're renting

• Check if your business is a microbusiness or a small business

  We provide official energy advice for microbusinesses and small businesses. Check our guidance to find out if your business is a microbusiness or a small business

• If you're being evicted because you asked for repairs

  Find out what you can do if you're being evicted because you asked for repairs and make sure you know how to get help to challenge the eviction.