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Apply for SMI
How to apply for support for mortgage interest (SMI) if you get benefits
Q14 - coping with changes
Help to fill in Q14: coping with changes for your ESA application. Find out what this means and how to correctly complete the question
Q17 - behaving appropriately
Help to fill in Q17: behaving appropriately for your ESA application. Find out what this means and how to correctly complete the question
Q5 - manual dexterity (moving your hands)
Help to fill in Q5: manual dexterity (moving your hands) for your ESA application. Find out what this means and how to correctly complete the question
Q3 - reaching
Help to fill in Q3: reaching for your ESA application. Find out what this means and how to correctly complete the question
Q7 - communicating (hearing and reading)
Help to fill in Q7: communicating (hearing and reading) for your ESA application. Find out what this means and how to correctly complete the question
Q12 - awareness of hazards or danger
Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question
Problems with an insurance claim
Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer
Taking the first step if you need financial support
If you need financial support, start by checking if you can get any benefits. You could get this financial help, even if you’re working or have savings
Q10 - staying conscious when awake
Help to fill in Q10: staying conscious when awake for your ESA application. Find out what this means and how to correctly complete the question