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• If a problem with National Insurance is affecting your benefits

  What to do if you can’t find your National Insurance number or if you think your National Insurance record is wrong and it’s affecting the benefits you can claim

• Making a will

  Information about making a will and how to change or end a will. How to protect your will against being challenged

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Applying for a Blue Badge

  Find out whether you're eligible for a blue badge to help you park more easily, and how to apply

• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• Eviction for rent arrears

  Details of the various types of possession orders that a judge can grant a landlord in order to evict their tenant

• Collecting information about your debts

  Collect information about your debts and check how to contact your creditor

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision

• Creditor objects to an administration order

  Explains what happens if one of your creditors objects to the administration order and what to do if creditors are still chasing you, while the order is being set up