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• If you've overstayed your visa or leave

  If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed

• Check how Universal Credit has changed in 2026

  The amount of Universal Credit you can get has changed in April 2026. Check what has changed with the 2 child limit and LCWRA element

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• What happens when a debt relief order is made?

  Explains what happens once a debt relief order has been made and your responsibility to report a change of circumstances, or information you forgot to include in the original application

• If your post or parcel has been lost, damaged or delayed

  Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Q8 - getting around safely

  Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question