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• Letter to 'make time of the essence': goods

  Use this letter to give a trader a final deadline when they're taking too long to deliver goods to you

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Complain about a debt management company

  Find out how to complain about a debt management company, if you're not happy with their service

• Letter to complain to a trader about poor quality work

  Letter to ask a contractor to fix a problem with building work, decorating or home improvements

• Letter to 'make time of the essence': services

  Use this letter to give a trader a final deadline when they're taking too long to start or finish a job

• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• Adding a debt to your administration order

  Explains how a debt can be added to an administration order, which was accidentally missed off the original application