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• Q16 - coping with social situations

  Help to fill in Q16: coping with social situations for your ESA application. Find out what this means and how to correctly complete the question

• Q15 - going out

  Help to fill in Q15: going out for your ESA application. Find out what this means and how to correctly complete the question

• Q8 - getting around safely

  Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question

• When can you use the public sector equality duty?

  Explains when you can use the public sector equality duty to challenge decisions or policies which discriminate against you, or put you at a disadvantage

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• What happens when a debt relief order is made?

  Explains what happens once a debt relief order has been made and your responsibility to report a change of circumstances, or information you forgot to include in the original application

• If your post or parcel has been lost, damaged or delayed

  Check if you can get compensation and how to make a complaint. Find out what to do if an important document was lost in the post or if your parcel was stolen

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products