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• If you haven’t received an accurate energy bill in a while

  What to do if you haven't received an energy bill, how much of your next bill you'll have to pay, explains the 'back billing principle', what to do if you can't pay the bill

• EDF Energy customer service

  Customer service contact details and scores for EDF Energy. Find out how well EDF Energy customer service performs and how to contact them

• If you've been refused a Blue Badge

  If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• Cancelling a service you’ve arranged

  When you can cancel a service, how to get your money back, how to negotiate with the business

• Step 2: Check the situation where you were discriminated against

  To check if you’ve been discriminated against, you can check if the situation where it happened is covered by the Equality Act 2010

• End a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more

• Misled by a debt management plan provider

  How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims