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  • Dealing with mortgage arrears

    What happens if you miss a mortgage payment, including how to agree a repayment plan with your lender so you can pay your mortgage in smaller amounts

  • Debt relief order application refused

    Reasons why your debt relief order application might be refused and what you can do if you think the refusal is unfair or wrong

  • How to get sick pay

    What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

  • Student housing - standards in halls

    Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint

  • Check how bankruptcy affects your job

    Your job might be affected if you apply for bankruptcy. Find out how bankruptcy affects your job and what work you can do after going bankrupt

  • Universal Credit

    Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

  • What is Universal Credit?

    What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

  • Switching energy supplier or tariff if you’re renting

    Find out if you can switch supplier and whether you need to ask your landlord