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Dispute a mobile, phone, internet or TV bill
Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud.
Universal Credit payments if you're self-employed
Find out how your self-employed Universal Credit payments work, including how the DWP calculates your payments based on your income floor.
Work
Get advice on your employment rights and ways to solve problems at work.
Getting repairs done if you're renting privately
Check what repairs you and your landlord are responsible for, find out how to tell your landlord about repairs and know how to take action if your landlord won’t do them.
Moving to another council home or housing association home
If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer.
Dealing with grievances at work
If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more.
If you have a radio teleswitch or dynamically teleswitched energy meter
Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down
Court orders to protect children
Check the different types of court order social services can apply for if they think your child is at risk.