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• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• Court orders to protect children

  Check the different types of court order social services can apply for if they think your child is at risk

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action

• Claim compensation for a holiday

  Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do

• If someone's harassed you in housing

  Find out if you can take action about harassment from someone involved in your housing

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Check if you can get sick pay

  Who can and can’t get sick pay, what you can do if you're not getting the sick pay you might be eligible for and returning to work after illness or surgery

• Getting financial advice

  Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement