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Paying a court fine
What happens if you don’t pay a court fine in time, including how to ask for more time to pay, and what to do if you can’t afford to pay
No money to pay creditors - joint letter
Joint letter template for when you have no money available to offer to your non-priority creditors. This template is to be used for guidance
Get a hardship payment if you've been sanctioned
If you've been sanctioned, you might be able to get some emergency money to help you cover household expenses. This is called a hardship payment
Switching from prepayment to paying by credit
Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance
Arranging a funeral
How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying
Stopping a future payment on your debit or credit card
Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes
Challenging a PIP decision - the tribunal hearing
What to expect at a Personal Independence Payment (PIP) tribunal hearing and how best to prepare
Q12: making decisions about money
Help to fill in Q12: making decisions about money for PIP. Find out what this means and get advice on how to complete the question