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Cancelling a loan or credit agreement
Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel it.
Taking action about discrimination in education
Things to think about before taking action about discrimination in education, including deciding what you want to achieve, and who to complain
Consumer service complaints procedure
If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process.
Public sector equality duty - taking action
Things to think about before using the public sector equality duty to challenge a decision or policy which discriminates against you, or puts you at a disadvantage
Check your rights if you're dismissed
Find out what to do if you're sacked from your job. Check if you can claim unfair dismissal
Check your rights as an agency worker
Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation.
Rights while you're on maternity leave
Check your legal rights on how your employer has to treat you when you're away from work on maternity leave.
Student housing - rights and responsibilities in halls
Explains the rights and responsibilities of students living in university halls of residence. Covers standards of repairs and safety they can expect, reporting repairs, paying rent, harassment, notice and eviction.