Search

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Changing a court order for debt

  Information about changing or cancelling county court judgments (CCJ

• Personal loans

  Information about secured and unsecured personal loans, how they work and how to compare different loan products

• Credit brokers explained

  Explains what a credit broker is and when they are properly authorised to act

• If you’re struggling to pay your phone, internet or TV bill

  Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs

• Making a plan to pay your debts

  Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans

• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed