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• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• If your child is living in the UK illegally

  How to get your child a legal immigration status, such as British citizenship or ‘discretionary leave to remain’, if they are under 18 and living in the UK illegally

• Help with your PIP review form

  What to do if you receive a 'Making sure your award is right' PIP review form (sometimes called an AR1 or PIP.1043 form

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office.

• Help with bills if you use alternative fuels

  If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills.

• If your ex-partner is trying to make you leave

  Find out your rights if you and your partner split up and they try to throw you out of your home.

• Letter to raise a grievance at work

  If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Income Support - how much you can get

  Find out how much Income Support you could get, including additional payments for housing costs

• Dealing with the financial affairs of someone who has died

  Information on the role of the executor or administrator in dealing with the estate of a deceased person