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• Disputing paying back a working or child tax credits overpayment

  What to do if your tax credits are overpaid and you disagree about paying the money back.

• Your energy supplier has gone bust

  What happens if your gas or electricity supplier stops trading, and what you should do next

• After you get refugee status

  Finding new housing and applying for benefits after you get refugee status.

• Arranging financial support after you separate

  If you're married or in a civil partnership, you can apply for financial support (‘spousal maintenance’) from your ex when you separate. Find out more about what you can get or need to pay

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Check which debts bankruptcy covers

  Find out which debts bankruptcy covers. Bankruptcy doesn't cover all debts so it's important to find out if it's the right option for your situation

• Get a Universal Credit advance payment

  How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment.

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property