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Save energy at home
Information about saving energy at home. Get help on how to make your home more energy efficient, saving money heating your home and more
If the structure of the building you live in isn’t safe
Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder.
You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat
Struggling to pay your debt management plan
Tells you what to do if circumstances mean you are struggling to pay the debt management plan, emphasising the need to contact the provider and not ignore the problem
Understanding your tenancy agreement in England
Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement
Check your rights if you're an excluded occupier
Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave.
Consumer
Get advice on your consumer rights, including complaints and trading standards
Claim using a warranty or guarantee
How to claim using a warranty or guarantee, when to use your legal rights instead reading the small print