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  • Coronavirus - if you need to be off work to care for someone

    What to do if you have to be off work caring for someone whose care has stopped because of coronavirus (COVID-19). This might be because their school is closed or a carer can't come

  • Solving property disputes when you leave a job

    Find out what to do if your employer wants to take your belongings or won’t let you get your property back

  • Complaining about the public sector equality duty

    How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

  • What bailiffs can take

    Information about what bailiffs can take. Get advice on stopping bailiffs from taking your vehicle and making a controlled goods agreement

  • Tax credit overpayments

    Tax credit overpayments If HMRC says you’ve had a tax credits overpayment Paying back a working or child tax credits overpayment Disputing paying back a working or child tax credits overpayment

  • Income Support appeals

    Information about income support appeals. Get help if your income support has stopped, paying back overpayment and challanging a decision

  • Problems with Housing Benefit

    Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment

  • Q17 - behaving appropriately

    Help to fill in Q17: behaving appropriately for your ESA application. Find out what this means and how to correctly complete the question