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• Creditors still contacting you - debt relief orders

  Explains what to do if you are being chased for a debt covered by your debt relief order and the situations in which creditors are still allowed to contact you while the order is in place.

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance.

• Your child arrangements aren't working

  Getting help and going to court if your child arrangements aren't working.

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• Check if you can sublet your home

  Check if you're allowed to sublet your home and how it might affect your income and benefits.

• If your flat isn't fire safe

  Find out what to do if your landlord asks you to move out after a fire safety check.