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• Using mediation to help you separate

  Mediation is a cost-effective way of sorting any differences you have with your ex-partner when you separate. Find out more about mediation

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• How to read your gas or electricity meter

  Your supplier needs readings from your gas or electricity meter to work out your bills. Find out how to read different types of gas and electricity meters.

• Claiming Attendance Allowance if you're terminally ill

  There's a quick application process to apply for Attendance Allowance for people who have been diagnosed with a terminal illness and aren't expected to live more than 6 months

• Check if your immigration status lets you get free healthcare

  Find out about charges for NHS treatment if you're from outside the UK, check if you can get free NHS treatment and which treatment is always free

• If there's flooding in your rented home

  Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness

• Check if you're eligible for PIP

  Conditions you have to meet to get Personal Independence Payment (PIP), a benefit that helps with extra costs if you're ill, have a disability or mental health issues

• Moving from DLA to PIP

  Find out if you'll have to move from Disability Living Allowance (DLA) to Personal Independence Allowance (PIP) and how to do

• Help with your PIP review form

  What to do if you receive a 'Making sure your award is right' PIP review form (sometimes called an AR1 or PIP.1043 form