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• Taking your paid holiday

  Find out what notice you have to give, when you can take holiday, what notice your employer has to give you if they refuse, whether you can carry over holiday from one year to the next

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• How to get a debt management plan

  Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

• Apply to have a statutory demand cancelled

  Explains how to apply to have a statutory demand cancelled, if someone you owe money to is trying to make you bankrupt

• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• Reapply for Universal Credit

  Reapply for Universal Credit if you need to claim it again. If you've claimed before, you might not have to go through the full application again

• Challenging a DLA decision - mandatory reconsideration

  You can challenge a decision on the DLA claim you made for your child. The first step is to ask DWP to review their decision - this is called ‘mandatory reconsideration

• Can your debt relief order be stopped?

  Explains the circumstances in which the Official Receiver can stop (revoke) your debt relief order and how to challenge their decision

• Interruptions to your water supply

  Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong