Search
Challenging what the CMS says you should get
Find out how to ask the CMS for a review or a variation, for example if your circumstances have changed
Adding a debt to your administration order
Explains how a debt can be added to an administration order, which was accidentally missed off the original application.
Complaining about the public sector equality duty
How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage
Preparing to apply for pre-settled and settled status
Find out what you need for your settled status application. Check which documents you might need before you apply to the EU Settlement Scheme. Find out what to do if you think you have a criminal record
Claim compensation if an item or product causes damage
How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault
Getting money after your sick pay runs out
What to do when your sick pay is coming to an end and you're too unwell to return to work. You may be eligible for benefits or be able to use your holiday pay
Complaining about the Child Maintenance Service
Find out what you can do if you want to make a complaint about the way the CMS has dealt with you
Preparing your finances for retirement
When you can start getting your pension, checklist of things to do leading up to your retirement, getting help with Pension Wise, and what to do if you've lost track of a pension.