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• Housing

  Get advice on renting, council tax, homelessness and problems where you live

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor.

• Banking – security and fraud

  Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details.

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information.

• Credit rating - impact of debt relief order

  Explains that a debt relief order must be noted in your credit reference file and how it affects your credit rating, making it hard to get credit in future.

• Working on bank holidays

  Find out if you have to work on bank holidays, how it affects your annual leave and what to do if you have a problem.

• Check what tips and service charges you're entitled to

  Employers must pass on all tips to their workers. Check what the Tipping Act means for you

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note.