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• Cancelling a service you’ve arranged

  When you can cancel a service, how to get your money back, how to negotiate with the business

• How to claim PIP

  How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• Car finance claims: what to do if you bought a car on finance

  If you bought a car, van or motorbike on finance, check if you can get compensation from your lender

• Making a settlement agreement with your employer

  Find out how to settle a dispute with your employer without going to a tribunal by using a settlement agreement

• Managing affairs for someone else

  Information on managing someone’s affairs including ordinary, lasting and enduring power of attorney, and mental capacity

• Complaining about housing discrimination

  Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating