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• If you think your ESA decision is wrong - mandatory reconsideration

  How to challenge a decision about your ESA, what is mandatory reconsideration, what to put in your letter, what to do if you miss the deadline, how to appeal

• Challenging an eviction with discrimination law

  Find out how you can defend your eviction by telling the court about discrimination from your landlord

• Claiming compensation if you were forced to have a prepayment meter

  Find out if you can claim compensation if your energy supplier forced you onto a prepayment meter between 1 January 2022 and 31 January 2023

• Young people's rights

  Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord

• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas