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• If you disagree with your neighbour about a tree or hedge

  Check what to do if a neighbour’s tree is affecting your property - for example if its branches are overhanging into your garden

• You're involved in a road accident abroad

  What you should do if you’re involved in a road accident while travelling abroad

• How bailiffs should treat you if you're vulnerable

  Find out how bailiffs should treat you if you’re ‘vulnerable’ - including if you’re disabled, if you have a mental health problem or if you have young children

• Problem with building work, decorating or home improvements

  What to do if you're not happy with building or home improvement work, what your rights are, what to say to the trader, how to take further action, where to get more help

• Q13 - starting and finishing tasks

  Help to fill in Q13: starting and finishing tasks for your ESA application. Find out what this means and how to correctly complete the question

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• Rent and mortgage arrears - administration orders

  Lists the types of debts which can be included in an administration order, those that can't (and what to do about them), the limit on the amount of debt and whether to include joint debts

• Q6 - communicating (speaking, writing and typing)

  Help to fill in Q6: communicating (speaking, writing and typing) for your ESA application. Find out what this means and how to correctly complete the question