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Filter - Advice
  • Check if your landlord has to protect your deposit

    Check if your landlord needs to put your tenancy deposit into a deposit protection scheme. Check what you can do if they don’t

  • Complaining to an ombudsman

    How to use an ombudsman to investigate a complaint about maladministration in public and private sector organisations

  • How to get sick pay

    What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

  • Payday loans - making a complaint

    How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

  • Check if you can get sick pay

    Who can and can’t get sick pay, what you can do if you're not getting the sick pay you might be eligible for and returning to work after illness or surgery

  • If someone's harassed you in housing

    Find out if you can take action about harassment from someone involved in your housing

  • Getting help with home improvements

    Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant

  • Getting financial advice

    Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint