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• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Getting help from a motor trade association

  How to find out if a dealer is a member of a trade association and whether they can help you sort out a problem with a dealer

• Complaining about debt management plan providers

  How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• If a company stops trading or goes out of business

  Claim money owed to you when a trader goes out of business, including checking whether they’ve gone out of business

• Appealing against a disciplinary decision

  You have the right to appeal against any disciplinary action your employer takes against you. Check how to appeal a decision and what will happen next

• If you have to go to a disciplinary meeting

  Find out what a disciplinary meeting is, why your employer has asked you to go to one, how to prepare, what will happen and what the possible outcomes

• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid