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• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

• Do you need to pay for a debt management plan?

  Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service

• How to get a debt management plan

  Things to think about before you set up a debt management plan. Read about the steps you should follow to get a debt management plan

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy

• Vehicle insurance if the accident wasn't your fault

  What to do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired

• Check if you can add income-based JSA to your claim

  If you're already getting contribution-based JSA, find out if you can get income-based JSA too

• Challenging a PIP decision - the tribunal hearing

  What to expect at a Personal Independence Payment (PIP) tribunal hearing and how best to prepare

• How to claim PIP if you have a terminal illness

  How to make a fast-track claim for Personal Independence Allowance (PIP) if you have a terminal illness