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Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules
Get ready to fill in the work capability form for Universal Credit
Find out what to do before you fill in the WCA50 form, so you can give the information you need
Maternity leave - your options when it ends
Decide whether or not to return to work, and know your rights over working part-time and paying back maternity pay
Q2 - standing and sitting
Help to fill in Q2: standing and sitting for your ESA application. Find out what this means and how to correctly complete the question
Check if your landlord has to protect your deposit
Check if your landlord needs to put your tenancy deposit into a deposit protection scheme. Check what you can do if they don’t
Q11 - learning how to do tasks
Help to fill in Q11: learning how to do tasks for your ESA application. Find out what this means and how to correctly complete the question
Cancelling your debt management plan
Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees
Check if a room counts as an extra bedroom for Housing Benefit
Find out how the council decide if you have a spare room in your council home, and when they can reduce your Housing Benefit - sometimes called the ‘bedroom tax