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• Make your home more energy efficient

  Save energy at home to reduce your bills. Find ways to improve your home’s energy efficiency so you can save money on electricity and gas

• Staying in your council home when someone dies

  Check if you can take over a council or housing association tenancy. Check what happens if you can’t take over the tenancy

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• Making a controlled goods agreement

  Check how to make a controlled goods agreement with bailiffs and what to do if you break your agreement

• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare

• Check what you can do about harassment

  Check if the harassment is discrimination under the Equality Act 2010, and if you can take legal action about

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action