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If you disagree with your neighbour about a wall or fence
Check what to do if you’re arguing about boundaries. Check what happens if you can’t agree about a wall or fence that’s causing problems
Vehicle insurance if the accident wasn't your fault
What to do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired
If you’re struggling to pay your phone, internet or TV bill
Check what help providers can give you if you can’t afford to pay your bill - like offering a payment plan or switching you to a social tariff contract
Problems with buying and selling a home
Check the main problems you might have when buying or selling a home. Check how to deal with issues with estate agents, surveyors, valuers, buyers and sellers.
Misled by a debt management plan provider
How to complain about a debt management plan provider if they have misled you in their marketing, advertising or promotion, or made other misleading claims.
Student housing - standards in halls
Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint.
Report human trafficking
How to identify and report human trafficking if someone you know is a victim of trafficking
If there are pests or vermin in your rented home
Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems
Reporting to Trading Standards
Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland
How to read your smart electricity meter
Find out how to get a reading from your smart electricity meter or your meter's in-home display.