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• Check if you can get more time to deal with your debts (Breathing Space)

  Check if the Breathing Space scheme could give you more time to decide what to do next about your debt

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help.

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• Claiming DLA

  Find out how to claim DLA for your child, help filling in the form and information about change of circumstances and extra benefits you can get.

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• If you’re struggling to pay your credit card

  Find out what to do if you are struggling to pay your credit card debt and how you can start to clear the debt you have

• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information