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• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

• If the car you bought is still on hire purchase

  Your rights and options if you find out the car you bought is still subject to a hire purchase or conditional sale agreement

• Insurance

  Insurance Insurance claims Problems with insurance policies Types of insurance Cancelling an insurance policy

• Getting the best credit deal

  Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments

• Complaints about your water supply

  Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company.

• Complaining about the Child Maintenance Service

  Find out what you can do if you want to make a complaint about the way the CMS has dealt with you

• After you get refugee status

  Finding new housing and applying for benefits after you get refugee status