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• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• Dealing with disciplinary action at work

  Find out what to do if your employer takes disciplinary action against you

• Debt has increased since debt management plan

  Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions

• Preparing your paperwork - administration order

  Explains the paperwork relating to your debts and evidence of your financial circumstances that you need to gather, before applying to court for an administration order

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• If you've overstayed your visa or leave

  If you’ve overstayed your visa or leave, you have 90 days to leave the country. You can't usually extend your visa or leave once you've overstayed

• Preparing to go to court as a witness

  How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date

• If you report child abuse to the police

  The responsibilities of the police and their powers to take action if they're involved in investigating a case of child abuse