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• Making a plan to pay your debts

  Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans

• Reducing your monthly mortgage payments

  Check how to cut down your mortgage costs, including how to reduce your monthly payments and switch mortgage lender

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• Get help if you’ve experienced a hate crime or hate incident

  Check what support is available if you’ve experienced a hate crime or hate incident - including if you don’t want to go to the police

• Your options if your employer offers you another job

  Know when you can refuse an alternative job and take your redundancy pay instead. Make the most of your right to try out an alternative job for up to 4 weeks

• If you want to sell your home and rent it back

  Check the risks of using sale and rent back schemes and the rules firms must follow

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have