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• Check if you can get Housing Benefit

  Check if you can claim Housing Benefit to help pay your rent - and find out if you’re entitled to the maximum amount of Housing Benefit

• Proving your right to work in the UK

  Find out what you need to show your employer to prove your right to work in the UK. Check what to do if you’ve been dismissed or lost a job offer after your employer checked your right to work

• Switching from pre-settled to settled status

  How to switch from pre-settled to settled status - including how to know if you're eligible

• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint

• Stop being chased for a parking ticket

  How to stop being chased to pay a parking ticket in England and Wales – including if you've already paid or are appealing your ticket

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• Cancelling a package holiday

  Your rights if you want to cancel a holiday. If a holiday company has changed a holiday you booked or put the price up

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• If you're struggling with your IVA payments

  Check what to do if you're struggling with your individual voluntary arrangement (IVA) payments